State Farm® Insurance Agent Jonathan Phillips
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Hayley
September 5, 2024
5
out of
5
rating by Hayley
"I was able to get my rental insurance set up quickly! Rachel was awesome in assisting me !"
We responded:
"Hayley, thank you for your wonderful review! I'm happy Rachel was able to assist you quickly with your rental insurance. If you need any further assistance, feel free to reach out to our office anytime. - Jonathan Phillips - State Farm Insurance Agent, Smyrna, GA"
Rita Chandler
August 27, 2024
5
out of
5
rating by Rita Chandler
"Great people awesome service. If you want to get some protection with no worries. Go with Statefarms."
We responded:
"Rita, thank you for your wonderful review! I'm glad you found our service awesome and our team great. Your recommendation means a lot to us. If you ever need further assistance, we're here to help. - Jonathan Phillips - State Farm Insurance Agent, Smyrna, GA"
aleksandr rain
August 26, 2024
5
out of
5
rating by aleksandr rain
"I've been working with Jonathan's team for the past couple of years, and they have consistently exceeded my expectations. Recently, I noticed an increase in my State Farm bill and reached out to them for an explanation. Alicia from their office responded quickly and assured me that they would investigate the issue. She kept me updated throughout the process, reaching out when they identified the problem and again once it was resolved. It's refreshing to have a team that is so responsive, follows through diligently, and genuinely works on my behalf to resolve issues."
We responded:
"Aleksandr, thank you for your kind words and for being a valued customer over the past couple of years. I'm glad Alicia was able to assist you promptly and keep you informed throughout the process. Our team strives to be responsive and diligent in resolving any issues. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Jonathan Phillips - State Farm Insurance Agent, Smyrna, GA"
Daniel C
August 19, 2024
5
out of
5
rating by Daniel C
"Came through in the clutch when every other company was high balling me"
We responded:
"Daniel, thank you for your review. I'm glad we could assist you when other companies couldn't. If you need anything else, feel free to reach out. - Jonathan Phillips - State Farm Insurance Agent, Smyrna, GA"
Sherly
August 17, 2024
5
out of
5
rating by Sherly
"I was looking for an insurance policy for my car and Troy took his time and put together a policy that works for my budget. A couple of months later I bought a new car and needed to switch my policy over to the new and Rachel got me squared away easily and fast I told her “jeez that was painless”no long wait time or anything. This office is amazing, I even received a handwritten welcome card in the mail after I first signed up with Troy. That card made me feel like I’m not just a customer and they actually care and genuinely want to help their people. I could go on and on about how great the customer service has been but I’ll leave it here. 👌"
We responded:
"Hey Sherly, Thanks a lot for your awesome review! I'm glad Troy could help you find a auto insurance policy that fit your budget and that Rachel made the switch to your new auto so easy. It's great to know that the handwritten welcome card made you feel valued. We always aim to provide top-notch customer service and genuinely care about our clients. If you need anything else, feel free to reach out. - Jonathan Phillips - State Farm Insurance Agent, Smyrna, GA"
Maya
August 16, 2024
5
out of
5
rating by Maya
"Rachel was very professional a great help and was extremely creative to help me find ways of saving money on a monthly basis. Great working with her."
We responded:
"Hey Maya, Thanks for the awesome review! I'm glad Rachel could help you find creative ways to save money each month. It's great to have her on our team. If you need anything else, feel free to reach out. - Jonathan Phillips - State Farm Insurance Agent, Smyrna, GA"
Yolander King
August 15, 2024
5
out of
5
rating by Yolander King
"Troy with State a farm has been a Gem to work with he is very knowledgeable of the products, extremely helpful and provides exceptional customer service. Very professional and pleasant."
We responded:
"Hey Yolander, Thanks for the awesome review! I'm glad Troy has been so helpful and knowledgeable about our products. It's great to know you had a professional and pleasant experience with him. If you need anything else, we're here to help. - Jonathan Phillips - State Farm Insurance Agent, Smyrna, GA"
Ajay K
August 14, 2024
5
out of
5
rating by Ajay K
"Always appreciate Rachel’s knowlegesble guidance and cheerful help - she’s an asset to your organization!"
We responded:
"Hey Ajay, Thanks a lot for your awesome review! I'm glad Rachel could provide you with knowledgeable guidance and cheerful help. She truly is an asset to our team! If you ever need anything else, feel free to reach out. - Jonathan Phillips - State Farm Insurance Agent, Smyrna, GA"
Fred Walker
August 12, 2024
5
out of
5
rating by Fred Walker
"When I contacted Rachel at the Jonathan Phillips - State Farm Insurance office, she went above and beyond to help me by providing information quickly and taking the time to answer my questions. Thank you, Rachel, for providing such great customer service!"
We responded:
"Hey Fred, Thanks a lot for your awesome review! I'm really glad Rachel could assist you so well and provide the information you needed quickly. We appreciate your feedback and are always here to help with any future questions or needs! - Jonathan Phillips - State Farm Insurance Agent, Smyrna, GA"
Randy Hunter
August 12, 2024
5
out of
5
rating by Randy Hunter
"Rachel did a great job at meeting my insurance needs and answering my questions! Very happy!"
We responded:
"Hey Randy, Thanks for the awesome review! I'm glad Rachel could meet your insurance needs and answer your questions. We're here if you need anything else! - Jonathan Phillips - State Farm Insurance Agent, Smyrna, GA"
Connie Gray
August 10, 2024
5
out of
5
rating by Connie Gray
"The young man that waited on me his name is Troy and he made everything very easy appreciate him very much"
We responded:
"Hey Connie, Thanks for the awesome review! I'm glad Troy made everything easy for you. We appreciate your kind words and are always here to help with anything you need! - Jonathan Phillips - State Farm Insurance Agent, Smyrna, GA"
TangelA Huff
August 9, 2024
5
out of
5
rating by TangelA Huff
"I always receive excellent customer service. The staff is very Professional and informative."
We responded:
"Hi! Thanks a lot for the awesome review! I'm really happy that you always receive excellent customer service from our team. We strive to be professional and informative every day. If you ever need anything else, we're here for you! - Jonathan Phillips - State Farm Insurance Agent, Smyrna, GA"
A.J. McGunigal
August 3, 2024
5
out of
5
rating by A.J. McGunigal
"I have had 2 different State Farm agents over the years and they have been there for me throughout many life changes, accidents, theft. Each time I’ve works with Rachel directly as she was the one constant across both agents. Rachel was alway there when I needed help with claims or just had questions with quick and thorough responses and direction. As I’m preparing to move out of state, she also helped me find a new agent and helped the process move smoothly in a hectic time. Highly recommended."
We responded:
"Hey A.J., Thanks a ton for your awesome review! We're so happy to hear that Rachel has been such a great help to you over the years, especially during those tough times like accidents and theft. It's fantastic that she could assist you smoothly with your move out of state too! If you ever need anything else, don't hesitate to reach out. - Jonathan Phillips - State Farm Insurance Agent, Smyrna, GA"
Nikki Tate
August 2, 2024
5
out of
5
rating by Nikki Tate
"Rachel C has been very responsive to our needs and has been wonderful to work with. Excellent customer service!"
We responded:
"Hi Nikki! Thanks so much for your awesome review! I'm really happy to hear that Rachel has been responsive and wonderful to work with. We always aim to provide excellent customer service. If you need anything else, feel free to reach out! - Jonathan Phillips - State Farm Insurance Agent, Smyrna, GA"
Brandy Ingram
August 2, 2024
5
out of
5
rating by Brandy Ingram
"Troy has been so awesome to work with. He is friendly, thorough and professional. I recommend this State Farm location to everyone in the area!"
We responded:
"Hey Brandy, thanks a bunch for the awesome review! I'm really glad to hear that Troy has been friendly, thorough, and professional in assisting you. We appreciate your recommendation and are always here for any of your insurance needs! - Jonathan Phillips - State Farm Insurance Agent, Smyrna, GA"
Gail Jordan
June 27, 2024
5
out of
5
rating by Gail Jordan
"Excellent service every time I need assistance with my insurance! Highly recommend this agent and the staff goes out of their way to help you!"
We responded:
"Gail, we're thrilled to hear you've had excellent service with your insurance needs! Our team is always happy to go above and beyond to assist you. We appreciate your recommendation and look forward to continuing to provide you with top-notch service. - Jonathan Phillips - State Farm Insurance Agent, Smyrna, GA"
Valeria Cardona
June 11, 2024
5
out of
5
rating by Valeria Cardona
"Rachel was really sweet and very helpful. Answered all of my questions!"
We responded:
"Valeria, I'm pleased to hear that Rachel was incredibly sweet and helpful in addressing all your questions! If you have any more inquiries, feel free to reach out anytime! - Jonathan Phillips - State Farm Insurance Agent, Smyrna, GA"
Amey Mathis
May 31, 2024
5
out of
5
rating by Amey Mathis
"Many Thanks to your Account Manager Troy M. He’s knowledgeable, courteous and did a wonderful job assisting me with getting additional discounts on my car insurance by added on Drive and Save along with the defensive driving course. I truly appreciate the great customer service!!!!"
We responded:
"Amey, I'm happy to hear that Troy provided you with knowledgeable and courteous service, helping you secure additional discounts on your auto insurance through Drive and Save and a defensive driving course. I'm grateful for your kind words and glad you had a wonderful experience. If you need any further assistance, feel free to reach out anytime! - Jonathan Phillips, State Farm Insurance Agent, Smyrna, GA"
iHoop Factory
May 31, 2024
5
out of
5
rating by iHoop Factory
"Troy Mathis was a big help in helping me get life insurance! He went above and beyond and made sure that my policies were made perfect for me ! Thank you for all of your help!"
We responded:
"Troy, we're delighted that you found the perfect life insurance policies with us! Your satisfaction is our top priority, and we're grateful for your kind words. If you ever need assistance in the future, our office is here to help! - Jonathan Phillips - State Farm Insurance Agent, Smyrna, GA"
Barbara Pemberton
May 25, 2024
5
out of
5
rating by Barbara Pemberton
"Troy Mathis was extremely helpful and very knowledgeable of writing both an auto policy and a renter's policy for me. I highly recommend doing business with Troy and this office."
We responded:
"Barbara, we're pleased to hear that Troy provided you with extremely helpful and knowledgeable service in setting up your auto and renter's policies. We're grateful for your recommendation and look forward to assisting you with any future insurance needs! - Jonathan Phillips - State Farm Insurance Agent, Smyrna, GA"
Brett Johnson
May 24, 2024
5
out of
5
rating by Brett Johnson
"Rachel is the best! By far, the most knowledgeable and responsive agent I've ever worked with."
We responded:
"Brett, I'm delighted to hear you found Rachel to be the most knowledgeable and responsive agent you've worked with! We're pleased to have her on our team providing top-notch service. Thank you for recognizing her expertise and dedication. If you ever need assistance in the future, feel free to reach out! - Jonathan Phillips - State Farm Insurance Agent, Smyrna, GA"
Marcus Hughes
May 23, 2024
5
out of
5
rating by Marcus Hughes
"Troy was excellent, professional, and very down to earth. Made the process really easy and enjoyable. Thanks Troy!!!"
We responded:
"Marcus, I'm thrilled you found Troy to be excellent, professional, and down to earth! Making the insurance process easy and enjoyable is always our goal. Thank you for your kind words, and we're grateful for the opportunity to assist you. Looking forward to helping you in the future! - Jonathan Phillips - State Farm Insurance Agent, Smyrna, GA"
Hontonyon Ayodeji
May 6, 2024
5
out of
5
rating by Hontonyon Ayodeji
"Thank you Troy Mathis for walking me through the process while explaining in details patiently. Really helpful 👍🏽"
We responded:
"Thanks for the kind words, Hontonyon! We’re happy to hear Troy was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve! - Jonathan Phillips - State Farm Insurance Agent"
M Scafidi
April 30, 2024
5
out of
5
rating by M Scafidi
"Great customer service, fair pricing."
We responded:
"Thank you for the five-stars! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - Jonathan Phillips - State Farm Insurance Agent"
Paige Estep
April 30, 2024
5
out of
5
rating by Paige Estep
"Rachel was so helpful and quick to meet my needs! Excited to have them on my team."
We responded:
"Paige, thank you! We love seeing reviews like this. Rachel always put our customers first and we are glad they were able to assist you with your insurance needs. Feel free to contact us anytime."