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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janesta Nairn

October 3, 2025

5  out of  5
rating by Janesta Nairn
"Working with Ramel was one of the easiest and timeliest decisions I have made. It is hard to articulate just how phenomenal the interaction was, and better yet, how it made me and my husband feel-SAFE in my car & home. After being with my insurance company for over 7 years, it was time for me to add my novice driver, a 16-year-old! I expected the interaction to be professional but standard! I was WRONG! The interaction was professional, personalized, and purposeful, resulting in my monthly bill being lower than I was currently paying without my daughter. Ramel set the stakes high and I am so glad to be a part of the State Farm family."
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Malick sallah

September 30, 2025

5  out of  5
rating by Malick sallah
"excellent customer service from Adrian. She took great care of all my car insurance needs, was very polite, and took her time to provide me with a quote. It was a pleasure working with her, and I’m very happy with the quote I received."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Adrian provided you with attentive and polite service while addressing all your car insurance needs. It's great to know you’re happy with the quote, and we look forward to assisting you again in the future."
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Ayah Mateen

September 27, 2025

5  out of  5
rating by Ayah Mateen
"My agent was Ramel and I was buying my first car. He walked me thru discounts, sent me multiple quotes with different add ons and bundles so I could compare them. I was getting spammed with a lot of agents but Ramel only called me the times I said I would be available for a call back."
We responded:
"Thank you Ayah for sharing your experience! We're thrilled to hear that Ramel provided clear guidance and respected your time throughout the car-buying process. Your satisfaction is our priority, and we appreciate your kind words about his professionalism and support."
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Brooklyn Etzel

September 23, 2025

5  out of  5
rating by Brooklyn Etzel
"Rachel is the best! My husband and I can rely on her for help with any of our questions. This office seems to have great morals and leave us with peace of mind."
We responded:
"Thank you Brooklyn for your kind words about Rachel and our office. We're glad you and your husband feel supported and confident with our team, as providing peace of mind is our top priority."
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Rashawda Adderly

September 12, 2025

5  out of  5
rating by Rashawda Adderly
"I thought I came to a dead end when I was looking for affordable auto insurance. Until I called State Farm and spoke to Ramel , he got me the best quote. He I couldn’t thank him enough. 10/10 highly recommend."
We responded:
"Thank you for your wonderful recommendation! We're thrilled that Ramel was able to find you an affordable auto insurance quote and provide exceptional service. Your satisfaction means a lot to us, and we look forward to continuing to assist you."
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David Hartin

September 12, 2025

5  out of  5
rating by David Hartin
"My dealings with Ramel in Jonathan Phillips’ office have been extremely satisfying. The premium on my existing policy with another company was going sky high, and while I was shopping for insurance online I somehow got connected to Ramel, who got me a quote on comparable coverage at a significant savings. Ramel has been highly responsive, and I hope to do business with him for a long time."
We responded:
"Thank you for sharing your positive experience with Ramel and our office. We’re thrilled to hear he was able to provide you with comparable coverage at a significant savings while delivering excellent customer service. We look forward to continuing to assist you with your insurance needs for many years to come."
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karan brayton

September 11, 2025

5  out of  5
rating by karan brayton
"Handled my truck insurance quickly and efficiently. I was very pleased with the way the agent helped me to be able to get full coverage on my vehicle and a wonderful rate that I can afford"
We responded:
"Thank you for the 5 stars!"
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Donnell Weston

September 11, 2025

5  out of  5
rating by Donnell Weston
"Today I had the pleasure of switching to Statefarm. I was a bit skeptical but my agent Ramel made me feel welcomed and that made the whole process a lot easier."
We responded:
"Thank you for choosing State Farm and sharing your experience. We’re happy to hear that Ramel made you feel welcomed and helped ease your transition. We look forward to providing you with excellent service moving forward!"
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Lataylia Ford

September 5, 2025

5  out of  5
rating by Lataylia Ford
"I just want to take a moment to share my experience working with Ramel as my insurance agent. From start to finish, he made the whole process smooth and stress-free. He was patient, professional, and really took the time to explain everything in a way that was easy for me to understand. Anytime I had a question, he was quick to respond and always made sure I felt comfortable with my decisions. It’s rare to come across someone who truly cares about their clients the way Ramel does. I’m very grateful for his excellent customer service and highly recommend him to anyone looking for an insurance agent who goes above and beyond."
We responded:
"Thank you so much for your kind words and thoughtful feedback about your experience with Ramel. We’re delighted to hear that he provided clear communication, responsiveness, and genuine care throughout the process. Your recommendation means a lot to us, and we’re proud to have Ramel as part of our team dedicated to exceptional service."
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Sunshine Rain

September 4, 2025

5  out of  5
rating by Sunshine Rain
"I had great customer service from Mr. Jordan and he took very good care of all my needs for my car insurance. He was very polite and took his time getting a quote for me. It was a pleasure dealing with him and my quote was a great one. Thanks for all your help with my auto insurance needs."
We responded:
"Thank you for sharing your positive experience with Mr. Jordan. We’re glad to hear he provided attentive and polite service while helping you find a great auto insurance quote. We appreciate your kind words and look forward to assisting you with your insurance needs in the future."
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rockie cedeno

August 29, 2025

5  out of  5
rating by rockie cedeno
"I highly recommend Ramel, he is very knowledgeable and pleasant."
We responded:
"Thank you for your feedback and for the 5 stars!"
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Sharon Caldwell

August 29, 2025

5  out of  5
rating by Sharon Caldwell
"My husband and I had the pleasure of changing our auto insurance to State Farm. Jordan was our agent and he was very helpful and professional in assisting us in this matter."
We responded:
"Thank you for sharing your experience! We’re glad to hear Jordan provided helpful and professional service during your auto insurance transition. We appreciate your trust in State Farm and look forward to serving you both."
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Deborah Gaffney

August 27, 2025

5  out of  5
rating by Deborah Gaffney
"John and Rachel were great to work with. Very professional and explained coverage and limits available very thoroughly. I am glad I selected this State Farm branch and look forward to a long relationship considering I was with my last company 40 years! Thank you both."
We responded:
"Thank you for your wonderful feedback! We are committed to providing clear, professional service and are delighted to hear we exceeded your expectations. We truly value your trust and look forward to supporting you for many years ahead."
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Weston Caldwell

August 22, 2025

5  out of  5
rating by Weston Caldwell
"Jordan exceeded all expectations! His professionalism, attention to detail, and genuine commitment to helping others truly set him apart. It’s rare to encounter someone so dedicated and trustworthy in this industry. We need more agents like Jordan who bring both expertise and heart to their craft."
We responded:
"Thank you for such a heartfelt review! Jordan’s professionalism and dedication truly make a difference, and we’re proud to have him on our team."
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UnSweeT. T

August 22, 2025

5  out of  5
rating by UnSweeT. T
"Jordan is always a great help with trying to find the best insurance for me !"
We responded:
"Thank you for the 5 stars and the feedback! "
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Kayla

August 17, 2025

5  out of  5
rating by Kayla
"Jordan with State Farm was helpful. Thanks!"
We responded:
"We appreciate you taking the time to share your experience. Glad Jordan could help!"
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Rubi Uriostegui

August 15, 2025

5  out of  5
rating by Rubi Uriostegui
"Just got off a call with Ramel. He is really good at communicating with clients. Very helpful, I appreciated his honesty when answering questions about my policy."
We responded:
"We're glad to hear that Ramel's clear communication and honesty made your experience a positive one. Thank you for sharing your appreciation!"
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abigail ashley

August 15, 2025

5  out of  5
rating by abigail ashley
"Ramel is fantastic! He was so helpful! Highly recommend!!"
We responded:
"It's great to hear that Ramel was able to assist you so effectively. Thanks for sharing your recommendation and kind words!"
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Alex Peco

August 15, 2025

5  out of  5
rating by Alex Peco
"Ramel was very helpful when i called. Gave me all the info i needed and then some. Makes the stress of insurance go away. Thank you Ramel!!"
We responded:
"We're so glad to hear that Ramel was able to provide you with all the information you needed and help ease the stress of dealing with insurance. Thank you for sharing your positive experience!"
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My Gmail

August 7, 2025

5  out of  5
rating by My Gmail
"Jordan was PHENOMENAL. From start to finish! Phone call, swiftness, polite, all of it! Best rep I’ve spoken to, ever. 🏆"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that Jordan provided you with such an outstanding experience. If you need any further assistance, we're always here to help!"
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Sarah Foster

August 5, 2025

5  out of  5
rating by Sarah Foster
"Ramel was a pleasure to work with. He was knowledgeable, professional, and made the whole process easy. He explained my options clearly and helped me find the right coverage without any stress. Highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ramel provided knowledgeable and professional service while making the process easy and stress-free for you. Your recommendation means a lot to us. If you ever need assistance in the future, don’t hesitate to reach out!"
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Aneika A. McDonald

August 4, 2025

5  out of  5
rating by Aneika A. McDonald
"Worked with Rachel for a quote. Got me a much more reasonable price than competitors. She was responsive and got us taken care of quickly! Thanks Rachel for your efforts!!"
We responded:
"Thank you Aneika for the 5 stars and for sharing your experience! I'm glad Rachel was able to provide you with a competitive quote and prompt service. Your kind words mean a lot to us!"
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jacklyn Mixon

August 4, 2025

5  out of  5
rating by jacklyn Mixon
"Rachel Copeland was kind and helpful and answered every question and concern. An absolutely amazing office to work with and she is amazing personnel!"
We responded:
"We’re thrilled to hear that Rachel made such a positive impression with her kindness and helpfulness. Providing excellent support and addressing your concerns is always our top priority. Thank you for recognizing our team and for your wonderful feedback!"
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Mikayla Baker

August 1, 2025

5  out of  5
rating by Mikayla Baker
"Adriana was the sweetest she answered all of my questions and by far the best customer service I’ve ever experienced"
We responded:
"Thank you so much for your kind words about Adriana! We're delighted to hear she provided you with outstanding customer service and clear answers to all your questions. Your satisfaction is our greatest reward, and we'll make sure Adriana knows how much you appreciated her help!"
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M. Seals

August 1, 2025

5  out of  5
rating by M. Seals
"Jordan is professional, responsive, and makes insurance easy. Highly recommend for reliable, personalized service."
We responded:
"We appreciate your recommendation and are glad Jordan could provide you with professional and personalized service. Making insurance straightforward and accessible is exactly what we strive for. Thank you for trusting us and sharing your positive experience!"